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Client Representative

Job Summary:

The Client Representative acts as the client's eyes and ears during the offshore phase of a project. They are the prime method for monitoring what is going on at the site from both safety and efficiency points of view. They will be responsible for ensuring that the contractor executes the approved scope of work within the approved procedures

Entry Level Specifications:

• Excellent leadership and people management skills
• Must be fully conversant with:
  • the task that is to be undertaken
  • the methodology to be used
  • the relevant rules, regulations and industry best practice
• Understanding of the operational interfaces required for the project

If completing a Grade Assessment, the following competencies will be assessed through performance criteria:

Competencies	Performance Criteria	Underpinning Knowledge Questions
1) The ability to oversee the efficient use of systems
2) The ability to interpret and oversee emergency response procedures
3) The ability to implement effective personnel management skills
4) The ability to use project management systems and software
5) The ability to assess and interpret the effect of a changing marine environment on the project
6) The ability to oversee and administer the offshore project
Grade Assessment Supporting Documentation (click on arrow head to expand):
Assessment Plan An assessment planning meeting should be conducted before an activity is assessed. In practice this may take place at the beginning of the project and include your Assessor and if applicable any witnesses who may be involved in the assessment. The Assessment form allows you to record what will be assessed, when, where and how it will be assessed.
Assessment Feedback Form An Assessment Feedback meeting should take place between you and your assessor once the assessment is complete. It should provide an opportunity for your Assessor to inform you what went well or perhaps not so well. Most importantly it will allow your Assessor to provide you with constructive feedback on how to address areas of weakness, if applicable, and achieve competence. The Assessment Feedback form provides a written record of your feedback.
Assessor Sign off Form The Assessor Sign Off Form should be downloaded, printed and completed by your Assessors. It provides the MTCS verification team with a 'snapshot' overview of the competencies you have completed and who has assessed them over a Range of at least 3 activities. You should ensure this form is filled in each time you do an assessment, and eventually submitted as part of your evidence. Please note that MTCS reserve the right contact an assessor, as part of the verification process, to confirm authenticity of evidence submitted. Please use one sign off form per assessor.
Record of Witnesses Form The Record of Witness Form should be downloaded, printed and completed by anyone who acts as a Witness during your assessments. It provides the MTCS verification team with a 'snapshot' overview of the competencies you have completed and who has acted as a witness. You should ensure this form is filled in each time you do an assessment, and eventually submitted as part of your evidence. Please note that MTCS reserve the right contact a Witness, as part of the verification process, to confirm authenticity of evidence submitted. Please use one record of witness form per witness.
Witness Statement The Witness Statement should be completed by your line manager, Offshore Manager (or equivalent) or Agent. It confirms that you are working in the role for you which you are certifying, and have the required amount of operational time in the role. It also requires them to confirm you are deemed competent against IMCA guidelines for the role.
Download all the documents for this grade This will download a zip file, which you will need to unzip or extract before you can use it. For help doing this visit: How to unzip folders (Google search)