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Workshop Manager

Job Summary:

A Workshop Manager is regarded as someone who can manage the workshop team in order to achieve outcomes as required by the organisation.

The Workshop Manager must also be proficient in most aspects of management and this is therefore assessed within this grade as an ongoing competence.

The Workshop Manager is expected to coach and assess colleagues in all aspects of operations and maintenance. Workshop Managers may apply for formal assessment qualifications which are awarded by the awarding body EAL. They are however assessed on their assessment skills within this grade in line with IMCA requirements where applicable.

The following competences are considered to be essential within all supervisory roles. They therefore form the ongoing competences that must be repeated by personnel who wish to remain in the most senior role for workshop personnel involved in onshore operations.

Entry Level Specifications:

Achieve 540 days experience at Senior Workshop Technician Grade
Have a minimum of 72 months in the industry
Minimum HNC in Electrical or Mechanical Discipline

The following competencies will be assessed through performance criteria:

Competencies	Performance Criteria	Underpinning Knowledge Questions
1) The ability to operate the company safety management system and co-ordinate the team during emergency situations in the workplace
2) The ability to co-ordinate the workshop team during an emergency situation in the workplace
3) The ability to coach personnel, assess their skills and implement effective management techniques in the workplace
4) The ability to liaise with the onshore and offshore based management personnel
5) The ability to implement and manage company quality systems in the workplace
Supporting Documentation (click on arrow head to expand):
Assessment Plan An assessment planning meeting should be conducted before an activity is assessed. In practice this may take place at the beginning of the project and include your Assessor and if applicable any witnesses who may be involved in the assessment. The Assessment form allows you to record what will be assessed, when, where and how it will be assessed.
Assessment Feedback Form An Assessment Feedback meeting should take place between you and your assessor once the assessment is complete. It should provide an opportunity for your Assessor to inform you what went well or perhaps not so well. Most importantly it will allow your Assessor to provide you with constructive feedback on how to address areas of weakness, if applicable, and achieve competence. The Assessment Feedback form provides a written record of your feedback.
Assessor Sign off Form The Assessor Sign Off Form should be downloaded, printed and completed by your Assessors. It provides the MTCS verification team with a 'snapshot' overview of the competencies you have completed and who has assessed them over a Range of at least 3 activities. You should ensure this form is filled in each time you do an assessment, and eventually submitted as part of your evidence. Please note that MTCS reserve the right contact an assessor, as part of the verification process, to confirm authenticity of evidence submitted. Please use one sign off form per assessor.
Record of Witnesses Form The Record of Witness Form should be downloaded, printed and completed by anyone who acts as a Witness during your assessments. It provides the MTCS verification team with a 'snapshot' overview of the competencies you have completed and who has acted as a witness. You should ensure this form is filled in each time you do an assessment, and eventually submitted as part of your evidence. Please note that MTCS reserve the right contact a Witness, as part of the verification process, to confirm authenticity of evidence submitted. Please use one record of witness form per witness.
Witness Statement The Witness Statement should be completed by your line manager, Offshore Manager (or equivalent) or Agent. It confirms that you are working in the role for you which you are certifying, and have the required amount of operational time in the role. It also requires them to confirm you are deemed competent against IMCA guidelines for the role.
Download all the documents for this grade This will download a zip file, which you will need to unzip or extract before you can use it. For help doing this visit: How to unzip folders (Google search)